can be made up to 7 days after you receive an item
that is defective or incorrect.
The act of purchasing is your agreement
that you will examine your shipment within 7 days
and any claim will be made within that time.
We apologize for any defect in products and assure you
we will do
our best to remedy all problems.
Defective items will be either replaced or repaired at no charge.
There are no refunds.
For fast friendly service call 212-925-1051
- have your invoice number ready.
These items are Not Returnable for
Printed items, inks, needles, body jewelry,
medical supplies, videos and CDs.
These are sold as is and are not returnable
because the chain of custody is broken.
Additional types of items are assumed
to have become contaminated
with blood or body fluids, such as
Sterilizers, Ultrasonic Cleaners, Power Supplies,
Tattoo Machines, tattoo and piercing supplies and equipment.
will be a return fee of $ 65.00 (for example: a tattoo machine).
in addition to missing or damaged original packaging costs.
Don't order just to try something out.
Do not order if you are not prepared to keep these items.
It is assumed these items have been put into use
once the package is opened.
Save special packing material if a return is necessary.
Returns must be in undamaged original packaging.
If original packing is damaged or parts missing, such as manuals,
there will be a service fee
depending on damage to, or missing original package.
Call before sending anything.
Returns must be made in boxes or padded mailers
that offer protection for the items returned.
It is our responsibility to get your order to you safely.
If anything is
to be returned, it is the receivers responsibility
to see that it is
packaged properly for a safe return.
Never return anything in a plain envelope. (For example, jewelry.)
If you send jewelry in an envelope and the mail smashes it or
tears it from the envelope no credit is issued.
Use a mailer package or box.
There is no additional compensation available for items damaged
in transit beyond the insured amount..
Returns should be addressed to:
Unimax Supply Co. Returns
269 Canal Street
New York, N.Y. 10013